Graal Support

RenoDorvay · 08-29-2012

Hey~
I've been getting more than a few PM's in-game (on iEra) asking for help with iClassic, I'm not an iClassic guru so I can't assist you

Even if you've been banned for a silly reason, for a silly amount of time I cannot unban you.

If you have classic issues:
[email protected]

If you have era issues:
[email protected]

If you're having troubles with payment:
[email protected]
[email protected]

Legal threats:
[email protected]

It should be pretty obvious, but with all PM's lately asking us to help out with classic stuff I thought i'd stick this here just in case.

As a side-note, when e-mailing iEra please use English as the language you try to communicate with us in. We don't have translators, I assume that it is the same for iClassic.

MSM · 08-29-2012

okey dokey

Eroz · 08-30-2012

it could be great if you add the e-mail of the high ranked staff members.

eric · 08-30-2012

Reno, what does guru mean?

callimuc · 08-30-2012

Posted by eric

Reno, what does guru mean?

http://dictionary.reference.com/browse/guru

Wolfy · 08-30-2012

y r u crying in flower shop

RenoDorvay · 08-30-2012

Posted by Eroz

it could be great if you add the e-mail of the high ranked staff members.

If you have an e-mail for a high ranked staff member, you should send a PM to an admin in-game, or e-mail it [email protected] and we can forward it to them for you.

Sup3rn00b · 08-30-2012

Posted by Wolfy

y r u crying in flower shop

hee lost hiz flhours

XENA* · 08-30-2012

What is [email protected] email for? I don't get it >.>

PerfectDark · 08-30-2012

Posted by XENA*

What is [email protected] email for? I don't get it >.>

[email protected] is the email for account support controlled by the PWA* (Bell, Gaberiel, and Tig). It is normally for issues that deal with any pc servers, and pc account support. You can contact stefan from the email (which Bell would forward the email to him) but it isn't the best email to contact out of the bunch.

*PWA stands for Player World Administration.

RenoDorvay · 08-31-2012

Posted by PerfectDark

[email protected] is the email for account support controlled by the PWA* (Bell, Gaberiel, and Tig). It is normally for issues that deal with any pc servers, and pc account support. You can contact stefan from the email (which Bell would forward the email to him) but it isn't the best email to contact out of the bunch.

*PWA stands for Player World Administration.

They're very helpful and they know a lot, but they have to handle and process many e-mails and have lots to do so it can take a while, they're really a lost resort.

pcNello · 08-31-2012

there is no "true" way to get in contact with stefan. just multiple ways to realize he's ignoring you.

Godoco · 08-31-2012

Posted by pcNello

there is no "true" way to get in contact with stefan. just multiple ways to realize he's ignoring you.

His facebook.

XENA* · 09-01-2012

Posted by PerfectDark

[email protected] is the email for account support controlled by the PWA* (Bell, Gaberiel, and Tig). It is normally for issues that deal with any pc servers, and pc account support. You can contact stefan from the email (which Bell would forward the email to him) but it isn't the best email to contact out of the bunch.

*PWA stands for Player World Administration.

Ty

08-29-2012	1
RenoDorvay iEra PRA Join Date: Sep 2011 Location: Melbourne, Australia Posts: 290	Graal Support Hey~ I've been getting more than a few PM's in-game (on iEra) asking for help with iClassic, I'm not an iClassic guru so I can't assist you Even if you've been banned for a silly reason, for a silly amount of time I cannot unban you. If you have classic issues: [email protected] If you have era issues: [email protected] If you're having troubles with payment: [email protected] [email protected] Legal threats: [email protected] It should be pretty obvious, but with all PM's lately asking us to help out with classic stuff I thought i'd stick this here just in case. As a side-note, when e-mailing iEra please use English as the language you try to communicate with us in. We don't have translators, I assume that it is the same for iClassic. Last edited by RenoDorvay; 08-29-2012 at 03:25 PM. Reason: post-script addition.

08-29-2012	2
MSM GraalOnline Era PR Join Date: Sep 2011 Location: NY, United States Posts: 3,131	okey dokey

08-30-2012	3
Eroz Registered User Join Date: Sep 2011 Location: . Posts: 305	it could be great if you add the e-mail of the high ranked staff members.

08-30-2012	4
eric princess Join Date: Jan 2012 Location: peterborough, ontario Posts: 1,740	Reno, what does guru mean?

08-30-2012	6
Wolfy versace trap god Join Date: Nov 2011 Location: New Haven, Pandora Posts: 336	y r u crying in flower shop

08-30-2012	9
XENA* Former iEra Staff Join Date: Nov 2011 Posts: 1,722	What is [email protected] email for? I don't get it >.>

08-31-2012	12
pcNello Classic Developer Join Date: Feb 2012 Posts: 42	there is no "true" way to get in contact with stefan. just multiple ways to realize he's ignoring you.