Posted by Raeven

U gotta communicate properly and politely , you cant yell at the waiter to get you a glass of water

Oh but you can. The only difference is the way they serve you.  

I always think its funny that people do something they know is wrong and get upload banned/banned in general, then act like they're the victim and harass staff/support about it despite it being their fault in the first place


maybe try taking responsibility for your actions and show that you're willing to improve?

nooo, but that would demonstrate actual interpersonal skills, my bad  

Posted by Raeven

U gotta communicate properly and politely , you cant yell at the waiter to get you a glass of water

Though if you're inciteful enough to make a thread about it(because you have nothing else), I imagine it's reasonable. Thing is that a careless ban and careless support has happened and been reported here plenty of times. If you're screwed then you're screwed. There is no sense of elevation through staff because they're careless. You have to elevate yourself to a higher-up.  

In the process of uploading I received very ambiguous and unclear reasons as to why I got denied. After taking some time to edit and even rename the file (this process happened twice and other the course of at least a half hour) I kept getting ambiguous messages and then I was banned with no warning. Again, I've uploaded multiple times before and I know the whole process; I've resubmitted graphics before and it's been fine.

I started out extremely polite, and after they didn't respond I assumed that the ban would only last around a month or so. It was only after such a long time when I tried to upload a new head and found out that I was still banned did I basically give up on being polite.

I think that if staff is going to be super ambiguous with their replies and lack the patience to deal with uploads they shouldn't be given the power to ban you from uploading, y'know? I'm not upset that I got banned, I'm upset that I got banned indefinitely.

Edit: Meant to reply and !!!!!

Posted by Eugeen

If you're not willing to provide all information in a ticket (GraalID, name, issue, possible proof) then you shouldn't expect to get support.
Also, you'll probably have a better chance of submitting a ticket now because they've had issues with the whole ticket system before.

Any staff will just redirect you back to support as will every person on here aswell.
Polite tickets get everything done, that's the case for me atleast.

You must be magic because I just got unbanned! I still think that there should be improvements in regards to how upload bans are handled but...it's a Christmas miracle.  

Nice to hear that your issue was resolved  

hurray  

Posted by dos!

Though if you're inciteful enough to make a thread about it(because you have nothing else), I imagine it's reasonable. Thing is that a careless ban and careless support has happened and been reported here plenty of times. If you're screwed then you're screwed. There is no sense of elevation through staff because they're careless. You have to elevate yourself to a higher-up.

Well i aint wasting time acting all rude and mad in my ticket

Posted by Striken

Oh but you can. The only difference is the way they serve you.

Well yea but that would mean a higher chance they'd ignore you (graal staff)