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01-04-2017
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Registered User
Join Date: Jan 2017
Posts: 2
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Need help finding old account
So I played this game 6 years ago and have tried recovering my account previously and failed. Something reminded me of this game recently and I thought I'd try on the forums. I don't remember the last username I had but I remember my main one was Baddie With A Bow and also Fozwick. I had around 30,000 kills and 1500 spar wins I think. Also was in the clan r3drum (I checked the clan roster and wasn't there anymore). I contacted support and was told to find a purchase (which I know I've done before) but couldn't find one, I'll have to check again. I've also tried making a new account and asking admins and it never worked either. I was wondering if there's any other way to get my account back without proving a purchase (Don't have an email identified with that account).
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01-04-2017
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2 |
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how did i get 4 rep bars
Join Date: Oct 2015
Location: a
Posts: 736
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Well sorry, you can't retrieve accounts that were not identified. Staff can usually provide some sort of assistance if you can prove that you are the owner of the account via the email you used to identify it. You can't retrieve a temporary device bound account.
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01-04-2017
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3 |
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Kush420SwagYOLO
Join Date: Sep 2011
Posts: 261
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If its that old odds are you should have a receipt on itunes as itunes logs all purchases. This is probably the only way you'll receive your account back because even if you never identified they can find the account that received that purchase.
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01-04-2017
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Registered User
Join Date: Jan 2017
Posts: 2
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I heard there's also a possibility of identifying through the IP of my device, I still have the ipod I played it on. The one problem of that is that I don't remember the exact username I last had and they need to know the account to do that.
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01-04-2017
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Banned
Join Date: Nov 2012
Posts: 4,173
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Your account is lost pretty sure
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01-04-2017
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CEO
Join Date: Oct 2015
Location: In a garage.
Posts: 1,926
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Need help finding old account
If you used the same wifi they could do it that way surely? It might give them an idea at least but other than that try your iTunes. If there is anyone you remember well and were friends with on graal they could also give you a tip on what your username was...try the guild you were in? |
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01-06-2017
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Unknown
Join Date: Aug 2014
Location: The Internet
Posts: 52
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Err.. I'm not sure but i doubt you'll find your account if you didn't identify it in the past, FYI not every IP is static, so they might change times to times, well good luck tho
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01-06-2017
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8 |
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Super Moderator
Join Date: Aug 2011
Posts: 724
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You're welcome to try contacting support.toonslab.com with as much information as possible. The email on the account, the accound ID if you remember it, and even roughly where you lived (since I doubt you remember the IPs at the time). Just anything you can remember about the account could end up helping. However, if there is any suspicion that it wasn't your account they will not recover it for you. Good luck! |