For the game that it is; the customization, community, development, etc - it is a great tasting game.
I mean, what other game allows such diverse possibilities when it comes to character customization, developmental possibilities (that you can actually create yourself too), community involvement, cross platform recognition. If you really think about it, Graal has some incredible features you cant find on many MMOs. I'm sure it's the only game of its kind, really.
Yes, its server's may be shot, the company may not do much of anything - but Graal as a game is not bad at all. I mean if it were, why do we still all play?