so i couldnt find a place that answered my question , i uploaded a head and it worked fine , until recently it appeared as a "noob" head and when i changed head it wont let me change it back into my custom one :/ friends told me maybe because i logged in into facebook ? but i didnt i dont even have VIP anymore . also i waited two weeks already and it hasnt been fixed yet so im stuck with a regular head  

Your head got refunded.  

It didn't it stills appears in my heads section it just won't let me wear it  

Your head got refunded in a wrong way. Try to contact an admin about that.  

I've noticed a lot of this lately. Not sure what the issue is.  

Yeah it was not refunded I've been having it for more than two weeks now plus I haven't if I were to had been refunded my gralats back idk what to do  

happened to cxe leader cesc, look at their gp  

Looked and yeah same thing our heads appear in our "heads" section but it won't let us wear it >_< weird , I didn't do anything :o just logged in and the "noob" head appeared  

Chibi from characters japan is complaining about this too..  

i havent had a chance to log into graal recently , but i was wondering if the head issues had been fixed yet it has prob been about 4-5 weeks now ?  

Yepp, happened to me. Your head was deleted/refunded by an admin. I got a message saying that it was deleted by an admin and that I was refunded the correct amount of 10,000 Gralats.  

I have a friend with a similar issue, his head hes had for 4 months isnt "gone" but when in a pm or guild chat it shows noob head for him.  

@taevin : hopefully i atleast receive full refund ._.
@spades : yes thats what happened to mine aswell