09-23-2016
|
17 | |
Graal Citizen
Join Date: Jan 2013
Location: California
Posts: 381
|
Still not working. Inbox and spam folder are still empty as well as the Graal folder. I'm guessing it has something to do with Graal Server. The email I used to identify with the account was [email protected] been having this issue for the past 6 months. Seems like no one can or are willing to help me resolve it. |
|
09-23-2016
|
18 |
Registered User
Join Date: Aug 2013
Posts: 3,204
|
It seems to be a common issue with AOL and I don't think it's a problem on Graal's end. https://help.aol.com/email-support Give them the e-mail [email protected] and just explain it to them, it might be possible they automatically delete the e-mails from them because they thought it was spam. I know you called them already, but they will have a different support system through e-mail than they do over the phone. |
10-02-2016
|
24 |
Graal Citizen
Join Date: Jan 2013
Location: California
Posts: 381
|
Seriously? None of the era staff can figure this out? It's irritating neither Aol or Graal can figure this out. Aol already done a bit of their part but it just seems like era has no interest in resolving their loyal customer issues.
|
10-02-2016
|
25 |
Registered User
Join Date: Feb 2016
Posts: 189
|
My best guess is the port number that Era uses to send email is blocked by your modem or ISP. I can't help you any further than that.. Check this by making a new email and try to identify (I'm no tech savvy) Sent from my HTC 10 using Tapatalk |
11-30-2016
|
27 | |
Banned
Join Date: Nov 2016
Posts: 133
|
|
|
11-30-2016
|
29 | |
ded
Join Date: Mar 2013
Location: Melbourne
Posts: 163
|
Prevent the issue from occuring permanently? No. I suggest an automated system for account data transfer OR account email change. |
|