Posted by Thallen

Yeah, these are basically my exact thoughts. What I think probably should have been done:

1. Honest announcement without any confusing or misleading language
2. Warned players ahead of time so that they have a couple days to refund things, because there's a possibility people purchased things with the expectation that they'd be able to refund them for gralats
3. Maybe have even offered a 50%-off weekend for uploads just to ice the wound a bit

If everyone was warned ahead of time, that would defeat the purpose.

I think the upload discount is a good idea though. It was done in Era before. Maybe that is something that they will plan to do in the future.  

Terrible update, terrible support, nothing new.

afaik there's no way to even confirm these people are iclassic developers creating content since the forums don't have a way to differentiate staff from regular players and they still haven't released a list. but regardless either way (under the assumption they aren't trolling) i'll say

there's no way you can actually make the claim that this was done to patch or fix an "bug." because people will be able to simply use this "bug" to get as many upload tokens as their "heart desires" right? If you make the claim the actual bug itself was patched however, it's proof we didn't need this system because the bug would have been patched regardless. bad developing either way.

as for the claims that refunding your bodies is an exploit, that legitimately makes no sense. You'd get a better coverup story for this crappy update from paddie. If the developers scripted and created a system that lets you refund uploads for 50% off after the initial 3 hours, and someone does that for a (LOSS) in gralats.... how is that at all an exploit? they aren't abusing anything, because I can guarantee you that NO ONE is actually stacking uploads to sell later on.  

Posted by Westbrook Graal

Terrible update, terrible support, nothing new.

It is actually a pretty good update considering the alternative is to not allow any refund at all after the time limit passes.  

OR they could make uploads free...
But that would make people spam uploads, never mind  

Posted by tristanfosho

It is actually a pretty good update considering the alternative is to not allow any refund at all after the time limit passes.

thats been the meta for staff. "Hey, we know it's a really bad update, but considering we all know our team can mess up even worse, it's pretty darn good!"

honestly it's something we can all deal with, most other games have the same type of dual currency but the problem really lies in the fact that you guys have the audacity to lie to us about the updates real motives. We all know there's no bugs, exploits, or glitches. Just be honest and move onto the real issues like helping people with account problems or stopping the hackers and cheaters who ruin the game.

Posted by Klover

OR they could make uploads free...
But that would make people spam uploads, never mind

Uploads cost gralats, gralats cost money. Uploads make them a lot of money, not even a problem to pay the 10k/20k if you really want a custom cause theres p good free stuff already  

Posted by Westbrook Graal

thats been the meta for staff. "Hey, we know it's a really bad update, but considering we all know our team can mess up even worse, it's pretty darn good!"

honestly it's something we can all deal with, most other games have the same type of dual currency but the problem really lies in the fact that you guys have the audacity to lie to us about the updates real motives. We all know there's no bugs, exploits, or glitches. Just be honest and move onto the real issues like helping people with account problems or stopping the hackers and cheaters who ruin the game.

Uploads cost gralats, gralats cost money. Uploads make them a lot of money, not even a problem to pay the 10k/20k if you really want a custom cause theres p good free stuff already

They do try to stop hackers and cheaters. It's just whoever makes the solutions to exploits and hacks is a complete ******* idiot.

Seriously, Who in their right mind tries to stop people from using bots to farm for someone by putting in a message that can literally be programmed to be tapped by the bot itself? Go into any Philippine farmers GH. Almost all of them have bots going 24/7 and nothing happens to them. That's like saying "Hey we want Lions to stop eating meat so we will replace the Gazelles with Deers" it doesn't ****** solve anything you just basically put in a system that will annoy the crap out of everyone who doesn't use bots when they farm  

Posted by tristanfosho

Be grateful we only screwed you over THIS much, because we could have screwed you over THIS much.

Thanks dude  

rest assured we will fix all the problems you have perceived, in an update i have dubbed 'new upload token system' or NUTS for short.  

create an upload shop where people can buy customs made by gfx admins using upload tokens *coughs*  

Posted by fp4

rest assured we will fix all the problems you have perceived, in an update i have dubbed 'new upload token system' or NUTS for short.

I hope it won’t end up like the 'new guild system' or NGS for short  

The only fix including 'upload tokens' I would like to see is it give you ONE token when you refund. That token, which you receive when you refund your head, body, or other personal custom, being equivalent to the value of a single upload of the same type.

Basically, give players an upload of the same type back so that later on it has equivalent value instead of a depreciated value on their investment. I appreciate that bozz man is hungry and all, but ripping people off isn't going to serve anyone in the long term.

The lack of transparency in this sort of move shows that there is either a lack of marketing and branding knowledge in the company... or a lack of concern for the customers/consumers. But... the excellent customer service, snappy responses, and courteous support staff speak for themselves.

Posted by tristanfosho

It is actually a pretty good update considering the alternative is to not allow any refund at all after the time limit passes.

Creative, but wrong. There's a word missing. That word is 'LAZY.'

It goes about here.

Posted by tristanfosho

It is actually a pretty LAZY update considering the alternative is to not allow any refund at all after the time limit passes.

If you spent any time at all investigating the system in place or the hundreds of threads in this forum explaining what's wrong with it and how to fix it, you would know there are tons of better options than silently stealing from players.

Even more lucrative ones.  

So you get thousands of tokens Lom? That’s...... bizarre

Yeah I don’t mind converting gralats to tokens but I see your point, 20k per head token,10 per body token.... ten thousand tokens?? What the hell

If it was an emergency fix I could understand the need for speed but now that the economic holes been plugged the polishing process can begin to the emergency patch

And I’d say a token shop with a nice exchange rate (20k per single head token) and a detailed explanation of the upload system and it’s rules (including the lesser known 100% refund within an hour)

Just a few ideas  

Posted by 4-Lom

The only fix including 'upload tokens' I would like to see is it give you ONE token when you refund. That token, which you receive when you refund your head, body, or other personal custom, being equivalent to the value of a single upload of the same type.

Basically, give players an upload of the same type back so that later on it has equivalent value instead of a depreciated value on their investment. I appreciate that bozz man is hungry and all, but ripping people off isn't going to serve anyone in the long term.

The lack of transparency in this sort of move shows that there is either a lack of marketing and branding knowledge in the company... or a lack of concern for the customers/consumers. But... the excellent customer service, snappy responses, and courteous support staff speak for themselves.



Creative, but wrong. There's a word missing. That word is 'LAZY.'

It goes about here.



If you spent any time at all investigating the system in place or the hundreds of threads in this forum explaining what's wrong with it and how to fix it, you would know there are tons of better options than silently stealing from players.

Even more lucrative ones.

Staff bashing is just a cliche. The staff team are players like yourself who just want to make the game better. If you could do better, rather than criticizing the staff and ousting yourself from the team, why not instead offer support and ideas to get onto the team and fix the problems that you see?  

Posted by tristanfosho

If everyone was warned ahead of time, that would defeat the purpose.

I think the upload discount is a good idea though. It was done in Era before. Maybe that is something that they will plan to do in the future.

The purpose, as outlined here, is to rip everyone off.

Additionally, if you had any clue, you would know that there has been a bi annual upload sale every year the last four years in classic.

Posted by tristanfosho

If you could do better, rather than criticizing the staff and ousting yourself from the team, why not instead offer support and ideas to get onto the team and fix the problems that you see?

How about you read what people are posting (and have been for ages) instead of jumping on the keyboard, bud? Read the forum here. Myself and many others have been giving suggestions for years regarding the submissions system and all the other broken features.

If it was a paid position as staff, I would certainly apply - I have experience as an ios/android project manager. As it is, there are not publicly available paid positions or postings that are made apparent.

In fact, come to think of it, I asked Snownoob like a week and a half ago if you guys would like some help with that train wreck of a profile/menu update in the form of a professional design document to build a proper menu, but got no response.

There's an immense wealth of talent and knowledge in the community that is just not taken advantage of.

Posted by Sir Travis

So you get thousands of tokens Lom? That’s...... bizarre

No the idea I had was more so...

> I buy a head upload for 20k.
> I wear it for a while
> I refund it and get ONE head upload token.
> Later I cash that in for ONE head upload.

More or less, if you pay for one upload you then have space for one upload at all times, trading it in for another one if you like, with the token as a place holder.  

Posted by 4-Lom

If it was a paid position as staff, I would certainly apply - I have experience as an ios/android project manager. As it is, there are not publicly available paid positions or postings that are made apparent.

The upload token system doesn't rip anyone off because if you purchase your head upload and after you wear it for a while and you get tired of it, instead of spending 20k again for a new head, you have the option to sell the current head so you only need to pay 10k for the head.

Most games do not even offer a custom upload system. I have seen you continue claim it is all about the money. If it was really about getting more people to spend more dollars than the uploads would cost dollars rather than gralats.

That is exactly my point, you want to bash and complain but you are not willing to submit work as a hobby as these other players who love Era and became staff to contribute.

Here you are saying that it is a moneygrab, but you are only willing to contribute if you get paid. What a contradiction.