Hello,
I have recently uploaded a shield that was denied because of transparency issues. So I whipped out Easy Gif Animator and reset the transparency and then re-saved the file. Just to be on the safe side I opened the shield up on GIMP and checked through each frame one by one and I saw no problems. So then again I uploaded the file and the little preview message on conformation of being uploaded had a black background, but I hoped that this black would not be visible as I presumed it was a pure color. After paying the 1000g and checking the code I went to wear it, however it did not exist. I put this down to me saying the wrong code, but after several attempts I knew that it wasn't working. I then patiently waited until the code emerged on TailorRichaards and on there it had the correct code yet there was no image, which lead me to believe something had gone wrong. Despite this I copied the code and tried it, but had no success and the graphic did not exist.

To cut a long story short, I rechecked all the frames and re-uploaded, but it was rejected again for transparency issues. After this I messaged Rufus to see if he could spot the issue, but he honestly did not know. I am not bothered about the 1000g, but I hope that a more experienced pixel artist could resolve my problem. There may be a simple fix that I have just missed.

Good Luck


note: searching for a resolution I exported all of the frames from Easy Gif Animator and compiled them on GIMP and only then did a black background appear on most of the frames.  

Make sure that you:

-Did not use solid black or white on any frames for the gif.
-Did not submit the same file multiple times.
-Did not check the set transparency box on the upload website.

A theory I had was that there are too many frames in the gif causing it to glitch, but other people are thinking it could be the file size. I don't know the file size limit though. See this attached shield. It was something I made awhile back, but unfortunately did not upload correctly because it left a trail of frames behind it. The file size is only 6kb, but I used over 20 frames to make it.  

Posted by Elusive

note: searching for a resolution I exported all of the frames from Easy Gif Animator and compiled them on GIMP and only then did a black background appear on most of the frames.

Delete the black, and if you think the problem stems from your gif animation program (in fact, it does. Make sure each frame has the same canvas size, otherwise your program will give you the black), either use a different one (I use unfreez) or use GIMP itself. Also it's worth mentioning if there's any pure black in your image it will mess up.

Also I had a look at yours Tyler, I can't see anything wrong with it but it's a problem plenty of people have had.  

Posted by Tyler

I used over 20 frames to make it.

In my highlighted shield I used well over 76 frames and on that theory Rufus wasn't totally clear on the subject of GIFs on Graal.

Thank you for the advice, I'll manually recreate the shield on GIMP it seems that it the easiest resolution to the problem.  

I saved the file using the program that I use (Jasc Animation Shop Pro), uploaded it, and it seems fine to me. It is the program you're using.  

Thanks. Is there a way that you could send me the working version?  

Here.  

Many thanks !