Account Support

Matt · 12-25-2012

Recently there has been a high demand for account related support. I'd like to let everyone know that the best way to get support for your account(s) is NOT by sending in game messages.

Please send an e-mail to [email protected] and be sure to include your account name and/or e-mail registered with the account and you should receive a response within a couple of hours (Usually less).

fsh · 12-25-2012

ok.

Era News · 12-25-2012

Ok.

Trakan · 12-25-2012

Posted by fsh

ok.

I think you forgot someone on your list of idiots

Spoiler

fsh · 12-25-2012

why is Matt an idiot

GlazeyB · 12-25-2012

Might be because he hired someone without any sort of knowledge other than "yo bro, he good."

fsh · 12-25-2012

being staff is overrated

Maxy · 12-25-2012

Posted by Glazey

Might be because he hired someone without any sort of knowledge other than "yo bro, he good."

This

Ant · 12-26-2012

What if we never identified?

Sir · 12-26-2012

Posted by Ant

What if we never identified?

Tsk tsk on you then

Godoco · 12-26-2012

*Matt has been doing this since '01. It was a mistake, don't take it out on the guy!

Matt · 12-26-2012

Posted by Ant

What if we never identified?

As of now, there's nothing i can do for unverified accounts, can't even access them. This may change in the near future, hopefully..

Jester Lapse · 12-26-2012

I can access unverified accounts provided you have some sort of proof it is your account. This meaning, it helps if you are in a squad with the account you lost so I can easily find it and check IP's of that account as well as your new one. You will also have to answer a few security questions from me if that is the case just to check. Catch me when I am on and I will assist you.

MattKan · 12-28-2012

That's what the PR is for. Players don't want to have to go through all this crap just to play the game. Just hire a few PRs in game that players can ask for help from. (Just my three cents.)

The Doctor · 12-28-2012

Posted by MattKan

That's what the PR is for. Players don't want to have to go through all this crap just to play the game. Just hire a few PRs in game that players can ask for help from. (Just my three cents.)

This is true.

12-25-2012	1
Matt Zone iPhone Administrator Join Date: Sep 2012 Posts: 230	Account Support Recently there has been a high demand for account related support. I'd like to let everyone know that the best way to get support for your account(s) is NOT by sending in game messages. Please send an e-mail to [email protected] and be sure to include your account name and/or e-mail registered with the account and you should receive a response within a couple of hours (Usually less).

12-25-2012	2
fsh floating on Join Date: Apr 2012 Location: GraalOnline Zone Posts: 3,422	ok.

12-25-2012	3
Era News Era Scum Join Date: Nov 2011 Posts: 2,264	Ok.

12-25-2012	6
GlazeyB Nyanpasu Join Date: Oct 2012 Location: Kentucky Posts: 1,878	Might be because he hired someone without any sort of knowledge other than "yo bro, he good."

12-26-2012	9
Ant Registered User Join Date: Dec 2012 Location: NorthCarolina Posts: 13	What if we never identified?

12-26-2012	11
Godoco Coder Join Date: Apr 2012 Posts: 901	*Matt has been doing this since '01. It was a mistake, don't take it out on the guy!

12-26-2012	13
Jester Lapse zzz Join Date: Sep 2011 Location: WA USA Posts: 9,232	I can access unverified accounts provided you have some sort of proof it is your account. This meaning, it helps if you are in a squad with the account you lost so I can easily find it and check IP's of that account as well as your new one. You will also have to answer a few security questions from me if that is the case just to check. Catch me when I am on and I will assist you.

12-28-2012	14
MattKan the KattMan Join Date: Sep 2011 Location: United States Posts: 4,204	That's what the PR is for. Players don't want to have to go through all this crap just to play the game. Just hire a few PRs in game that players can ask for help from. (Just my three cents.)