02-08-2016
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Nerd
Join Date: Sep 2011
Location: Berlin
Posts: 3,824
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02-08-2016
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Registered User
Join Date: May 2013
Posts: 3,027
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Are you willing to go over thousands (Probably thousands) of ban appeals all saying the same thing? Maybe the person/people reviewing have a lot of other tickets that they need to check, so they just ctrl v, instead of giving every single person a "special" message. I'm sure they took OP's ticket into account. Maybe it's just a bug, and his hours aren't actually not dropping. You don't even know if OP sent in a lot more tickets, and the person reviewing already told him that his ban won't be appealed. Basing that assumption off of a recent thread he made, complaining about a ban. (Got deleted, I think) |
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02-08-2016
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Nerd
Join Date: Sep 2011
Location: Berlin
Posts: 3,824
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The issue isn't the canned response, it's the fact that the ticket clearly wasn't read properly, which seems to be the case with a lot of other submitted tickets too. |
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02-08-2016
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Verified ✔️
Join Date: Nov 2014
Location: M.I.A
Posts: 3,408
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I don't care about waiting the duration of the ban but it's going to be impossible if the ban timer isn't functioning the way it's supposed to. Already confirmed that 3 users on this forum who are currently banned that their timers aren't working. The person who responded to my ticket is highly incompetent that's for sure. Just fix the issue about the ban timer that's all. I can wait to April to be unbanned.
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02-08-2016
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Registered User
Join Date: May 2013
Posts: 3,027
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Based off of the response? Maybe they took the message into account, even though the response message isn't 100% satisfying. Maybe the person who handled the ticket didn't know what else to say. Can't just get pissed off every time something doesn't go your way, gotta have patience. Like I said, could just be a bug, and there is really nothing to worry about. Meaning his the hours for his ban time probably are reducing, just the countdown is bugged. |
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