Account transfer - 2

Yonce · 05-30-2018

i really think we should be making actual accounts instead of being based thru an email, meaning we create an id or username and password that we use... that can be VERIFIED thru email. its kind of ridiculous using only an email but whatever i guess

Rusix · 05-30-2018

Posted by Yonce

i really think we should be making actual accounts instead of being based thru an email, meaning we create an id or username and password that we use... that can be VERIFIED thru email. its kind of ridiculous using only an email but whatever i guess

Highly agree. It would make way more logical sense. It's dumb that they use just email to begin with and not have a ability to switch an email. any other application that verifies through email has a ability to switch it...Maybe they realized stuff happens to emails? I don't know why graal hasn't just put a better log in issue yet. Many people have already lost their accounts over such an issue. You'd think graal would think this is a joke or something at this point

Zetectic · 06-01-2018

Lol i am in same situation now. I didn’t log in to my stupid email provider for 1 yr and they deactivated my account. If i lose my pc access, the account might become perm locked

Reggie* · 06-01-2018

My comment on this topic is this, So basically the reason why they use emails to log in and all is because I think it makes it harder for people to hack into account hence why they say don't share email information. If they were to make it "make a graal account" then it might be easier for people like XYZ or JeZuZ or whatever they wish to call themselves to get in.

Aguzo · 06-01-2018

If you have been using the same ip, and maybe the same device, then there probably isn't an issue with asking a lead staff member to change it by pming them.

I did this once, all though the account didn't have much on it. They changed the email fairly quickly, and I didn't have to open any inboxes
Not sure which position Neo and Xor had specifically (managers?), but those are the kind of staff you want to ask

Jarace · 06-01-2018

Closing this - as always, go to support.toonslab.com for support issues. For anyone else with this issue, if for whatever reason Toonslab isn't working, message me and I'll help you to the best of my ability.

If you'd like to suggest an alternative system to email identification, make a new thread in the "Future Improvements" section of this forum.

05-30-2018	16
Yonce Registered User Join Date: Jun 2015 Posts: 461	i really think we should be making actual accounts instead of being based thru an email, meaning we create an id or username and password that we use... that can be VERIFIED thru email. its kind of ridiculous using only an email but whatever i guess

06-01-2018	18
Zetectic Bloodvayne Join Date: Nov 2012 Posts: 4,087	Lol i am in same situation now. I didn’t log in to my stupid email provider for 1 yr and they deactivated my account. If i lose my pc access, the account might become perm locked

06-01-2018	19
Reggie* Banned Join Date: Apr 2018 Location: UnItEd StAtEs Posts: 369	My comment on this topic is this, So basically the reason why they use emails to log in and all is because I think it makes it harder for people to hack into account hence why they say don't share email information. If they were to make it "make a graal account" then it might be easier for people like XYZ or JeZuZ or whatever they wish to call themselves to get in.

06-01-2018	20
Aguzo Registered User Join Date: May 2013 Posts: 3,027	If you have been using the same ip, and maybe the same device, then there probably isn't an issue with asking a lead staff member to change it by pming them. I did this once, all though the account didn't have much on it. They changed the email fairly quickly, and I didn't have to open any inboxes Not sure which position Neo and Xor had specifically (managers?), but those are the kind of staff you want to ask

06-01-2018	21
Jarace Super Moderator Join Date: Aug 2011 Posts: 724	Closing this - as always, go to support.toonslab.com for support issues. For anyone else with this issue, if for whatever reason Toonslab isn't working, message me and I'll help you to the best of my ability. If you'd like to suggest an alternative system to email identification, make a new thread in the "Future Improvements" section of this forum.