Graal Support

Cookie · 06-19-2017

Hello,

Been trying to find the ticket center for Graal Classic support. Does anyone know the link to it or where I can find it?

Nathan.S · 06-19-2017

http://support.toonslab.com/

Strum · 06-22-2017

Meme^

4-Lom · 06-22-2017

Four days and counting on a reply from them. I hear some folks have been waiting years.

DoubleliftGraal · 06-24-2017

Posted by 4-Lom

I hear some folks have been waiting years.

Probably cuz they are on the verge of getting their account deleted.

SolFessler · 07-10-2017

Posted by DoubleliftGraal

Probably cuz they are on the verge of getting their account deleted.

I sent a toonslab support ticket in febuary about a bugged purchase which I did not receive gralats for and I still havent gotten a response

Saber Alumba · 07-10-2017

Posted by SolFessler

I sent a toonslab support ticket in febuary about a bugged purchase which I did not receive gralats for and I still havent gotten a response

I'm sure if you send them an email with the receipt they will reply within a week max depending how busy they are.
I find it hard to believe that they don't reply to stuff like this as I've emailed them countless times before and I've always had a reply , slowest being a week and fasterst being 2 days

Paddie · 07-10-2017

I sent like 6 tickets and they have never answered my prayers. I know, some admin keep banning me for no reason cause im not doing anything.

Saeed · 07-10-2017

Toonslab never and will never reply, i'm not sure if they read our tickets either. Last year something happened to me on graal, I sent them at least 3 tickets and they still didn't reply or bothered to help out. But, since the GP team is so confident in their toonslab to a level they tell you to contact toonslab for ban appeals, account issues and.. then I assume this type of support (toonslab) will only read your tickets and help out using the information you provided to them in the ticket. However, if your problem requires them to reply then your issue won't be fixed because toonslab will not reply.

Ruppy · 07-14-2017

Ya I just bought a gralat pack today and I didn't get the grants for it

Ethacon · 07-14-2017

Posted by Ruppy

Ya I just bought a gralat pack today and I didn't get the grants for it

I don't think they are supposed to give you grants anyways.

maximus_asinus · 07-14-2017

The main support staff member is probably backlogged. Being in jail for assaulting and stalking your girlfriend does that.

06-19-2017	1
Cookie Registered User Join Date: Feb 2012 Location: Graal Posts: 11	Graal Support Hello, Been trying to find the ticket center for Graal Classic support. Does anyone know the link to it or where I can find it?

06-19-2017	2
Nathan.S Registered User Join Date: Feb 2017 Posts: 56	http://support.toonslab.com/

06-22-2017	3
Strum Registered User Join Date: Dec 2015 Location: Paris Posts: 442	Meme^

06-22-2017	4
4-Lom Registered Old Person Join Date: Sep 2013 Location: Graal City Restaurant Posts: 4,742	Four days and counting on a reply from them. I hear some folks have been waiting years.

07-10-2017	8
Paddie Banned Join Date: Dec 2016 Location: Puerto Rico Posts: 203	I sent like 6 tickets and they have never answered my prayers. I know, some admin keep banning me for no reason cause im not doing anything.

07-10-2017	9
Saeed Registered User Join Date: Dec 2016 Location: Uk/london Posts: 851	Toonslab never and will never reply, i'm not sure if they read our tickets either. Last year something happened to me on graal, I sent them at least 3 tickets and they still didn't reply or bothered to help out. But, since the GP team is so confident in their toonslab to a level they tell you to contact toonslab for ban appeals, account issues and.. then I assume this type of support (toonslab) will only read your tickets and help out using the information you provided to them in the ticket. However, if your problem requires them to reply then your issue won't be fixed because toonslab will not reply.

07-14-2017	10
Ruppy Team Player Join Date: Jun 2015 Location: Under there Posts: 286	Ya I just bought a gralat pack today and I didn't get the grants for it

07-14-2017	12
maximus_asinus Registered User Join Date: Dec 2016 Location: Canada, eh? Posts: 220	The main support staff member is probably backlogged. Being in jail for assaulting and stalking your girlfriend does that.