Question regarding Emails

DarkKnight · 07-09-2017

Hey there. Years ago I had a classic account with a lot of rare and valuable hats and morphs, but I totally stopped playing and the email I have no longer works. I've tried doing support tickets and contacting gmail but support won't answer and gmail can't "verify my identity" even though the account is 100% mine. I still have my old, 2nd gen ipod touch with the account on it but playing on that isn't something I'd prefer to do.

Anyone know any ways to get my account back or who to contact with my predicament?

HamStarr · 07-09-2017

Posted by DarkKnight

Hey there. Years ago I had a classic account with a lot of rare and valuable hats and morphs, but I totally stopped playing and the email I have no longer works. I've tried doing support tickets and contacting gmail but support won't answer and gmail can't "verify my identity" even though the account is 100% mine. I still have my old, 2nd gen ipod touch with the account on it but playing on that isn't something I'd prefer to do.

Anyone know any ways to get my account back or who to contact with my predicament?

I had the same problem, but think all you have to do is set up a backup email.

4-Lom · 07-09-2017

Contact toonslab (address in your feedback menu in-game) with the player id there. Request an email change. Wait.

Ethacon · 07-09-2017

Posted by 4-Lom

Contact toonslab (address in your feedback menu in-game) with the player id there. Request an email change. Wait.

He will have fun waiting a few years for that.

Sig. · 07-09-2017

Posted by 4-Lom

Contact toonslab (address in your feedback menu in-game) with the player id there. Request an email change. Wait.

Goodluck on that, I'm waiting since December '16 for any kind of help.

Perseus · 07-10-2017

Posted by Sig.

Goodluck on that, I'm waiting since December '16 for any kind of help.

Amelia Earhardt is still waiting for help.

SolFessler · 07-10-2017

Holy crap balls! I thought i was the only one! Ive been waiting since 2016 for any response from toonslab. My main acc with my beloved fat pig mount from a few years back and some varied hats is on it. Good luck to you man. Please tell us if you find a fix that works.

Tori CrUeL · 07-11-2017

Hahahaa yeah I've also been on that waiting train for a long long while now. I see no stops in sight.

Agonee · 07-11-2017

Yeah that's an actual problem though x_x I don't get why you can't change your email at all

Paddie · 07-11-2017

Weird! I stopped playing for several years and I've never had a problem. Message me your email and password. I can verify what's happening with you account =_=. I also have many accounts.

HamStarr · 07-11-2017

Posted by Paddie

Weird! I stopped playing for several years and I've never had a problem. Message me your email and password. I can verify what's happening with you account =_=. I also have many accounts.

why aren't you banned yet

Paddie · 07-11-2017

Posted by HamStarr

why aren't you banned yet

I don't know, ask the forums admins. I'm just posting here...

Papi Alpha* · 07-12-2017

Hola
Para resolver tu problema simplemente necesitaras contactar con toonslab desde el correo afectado y solicitar un cambio de correo electrónico, tendrás que mencionar una cuenta existente tuya que no tenga ninguna vinculación con alguna partida de graal y tambien la ID jugador de la misma cuenta de graal. Si no conoces o no recuerdas la ID no estoy seguro si puedes pedirla por este metodo, pero vale la pena intentarlo. Yo he cambiado 3 veces el correo de mi cuenta y si ha funcionado en solo este año. Para los que aun no les funciona recomiendo reenviar su tiquete y esperar.

Ethacon · 07-12-2017

Posted by Papi Alpha*

Hola
Para resolver tu problema simplemente necesitaras contactar con toonslab desde el correo afectado y solicitar un cambio de correo electrónico, tendrás que mencionar una cuenta existente tuya que no tenga ninguna vinculación con alguna partida de graal y tambien la ID jugador de la misma cuenta de graal. Si no conoces o no recuerdas la ID no estoy seguro si puedes pedirla por este metodo, pero vale la pena intentarlo. Yo he cambiado 3 veces el correo de mi cuenta y si ha funcionado en solo este año. Para los que aun no les funciona recomiendo reenviar su tiquete y esperar.

^^^
Hello
To resolve your problem simply need to contact toonslab from the affected email and request a change of email, you will have to mention an existing account of yours that has no link with a game of grail and also the player ID of the same account graal. If you do not know or do not remember the ID, I'm not sure if you can ask for it by this method, but it's worth a try. I have changed my account email 3 times and if it has worked in this year alone. For those who still do not work I recommend resending your ticket and wait.

Papi Alpha* · 07-13-2017

Posted by ethacon

^^^
Hello
To resolve your problem simply need to contact toonslab from the affected email and request a change of email, you will have to mention an existing account of yours that has no link with a game of grail and also the player ID of the same account graal. If you do not know or do not remember the ID, I'm not sure if you can ask for it by this method, but it's worth a try. I have changed my account email 3 times and if it has worked in this year alone. For those who still do not work I recommend resending your ticket and wait.

Sorry, it was automatically translated by my computer into Spanish xD

07-09-2017	1
DarkKnight Banned Join Date: Aug 2011 Location: Chicago, IL Posts: 1,128	Question regarding Emails Hey there. Years ago I had a classic account with a lot of rare and valuable hats and morphs, but I totally stopped playing and the email I have no longer works. I've tried doing support tickets and contacting gmail but support won't answer and gmail can't "verify my identity" even though the account is 100% mine. I still have my old, 2nd gen ipod touch with the account on it but playing on that isn't something I'd prefer to do. Anyone know any ways to get my account back or who to contact with my predicament?

07-09-2017	3
4-Lom Registered Old Person Join Date: Sep 2013 Location: Graal City Restaurant Posts: 4,742	Contact toonslab (address in your feedback menu in-game) with the player id there. Request an email change. Wait.

07-10-2017	7
SolFessler Banned Join Date: Dec 2016 Posts: 100	Holy crap balls! I thought i was the only one! Ive been waiting since 2016 for any response from toonslab. My main acc with my beloved fat pig mount from a few years back and some varied hats is on it. Good luck to you man. Please tell us if you find a fix that works.

07-11-2017	8
Tori CrUeL afk Join Date: Mar 2013 Location: I live in Buffalo NY ok Posts: 34	Hahahaa yeah I've also been on that waiting train for a long long while now. I see no stops in sight. Attached Thumbnails

07-11-2017	9
Agonee (D19) & (Rek em) Join Date: May 2015 Location: Germany Posts: 945	Yeah that's an actual problem though x_x I don't get why you can't change your email at all

07-11-2017	10
Paddie Banned Join Date: Dec 2016 Location: Puerto Rico Posts: 203	Weird! I stopped playing for several years and I've never had a problem. Message me your email and password. I can verify what's happening with you account =_=. I also have many accounts.

07-12-2017	13
Papi Alpha* Registered User Join Date: Apr 2017 Location: McDonald's Posts: 23	Hola Para resolver tu problema simplemente necesitaras contactar con toonslab desde el correo afectado y solicitar un cambio de correo electrónico, tendrás que mencionar una cuenta existente tuya que no tenga ninguna vinculación con alguna partida de graal y tambien la ID jugador de la misma cuenta de graal. Si no conoces o no recuerdas la ID no estoy seguro si puedes pedirla por este metodo, pero vale la pena intentarlo. Yo he cambiado 3 veces el correo de mi cuenta y si ha funcionado en solo este año. Para los que aun no les funciona recomiendo reenviar su tiquete y esperar.