Posted by Reemas

That’s right. That’s everyone that YOU know. Thus, you are limited to that data. You got a fraction of the picture. Where as, Dusty can see it all.

I know of 9 people, Who all and each have friends who also bot, I know of 3 guilds full of people who mostly all bot, if not 4 if you count one of their suballies, Most people I hear of from school role-playing bots, people in military role-playing guilds, And lots of people from the Dojo. So ya know ¯\_(ツ)_/¯ what can I say, Only a extremely large amount of people who have a IQ over 10 and can find a way to get a simple aimbot or of the short to click that message.  

Posted by Rusix

I know of 9 people, Who all and each have friends who also bot, I know of 3 guilds full of people who mostly all bot, if not 4 if you count one of their suballies, Most people I hear of from school role-playing bots, people in military role-playing guilds, And lots of people from the Dojo. So ya know ¯\_(ツ)_/¯ what can I say, Only a extremely large amount of people who have a IQ over 10 and can find a way to get a simple aimbot or of the short to click that message.

Does it have to do with colors? Someone told me that they can also make a script that autoclicks the "are you still there" message
Probably a color detection bot, and they grabbed the color(s) from the message in-game  

If children are capable of manipulating the game, speaks volume of your skill level. Just saying. Don’t take this personal

Glad you’re unbanned Aguzo  

Posted by Aguzo

Does it have to do with colors? Someone told me that they can also make a script that autoclicks the "are you still there" message
Probably a color detection bot, and they grabbed the color(s) from the message in-game

Possible, I don't know the full detail but it wouldn't surprise me, From what I'm told you only need the "Are you there text" to appear and a aimbot will just hit that text when they see it. As for color detection it wouldn't surprise me at all because that is also a extremely simple thing to design and set up and wouldn't take much time to make, Just get the colors of the "Are you there " messages  

Poorly made anti-cheat that anyone with a brain can make a counter within minutes lmao  

Posted by Aguzo

http://www.graalonline.com/docs/conduct

They did not follow up with an email explaining why I was banned.

Toonslab basically violated their Terms of Service by not abiding to their own Code of Conduct. They banned a user who was not breaking any rules, and they didn't bother to explain or try to help the user out
Someone told me that I could speak to Google or Apple about it. Could probably work, since I've purchased a lot of gralat packs

That clause is in effect for the case of being locked out without warning or notice since on PC Graal you could potentially get locked out of an account and not know why, which is why you would be contacted by e-mail after.

In the case of iClassic this is done by using a ban screen and applying a ban reason, since they've properly notified you of why your account is banned already they aren't required to follow up via e-mail, also, your alt accounts are unidentified so how could they email you anyway? From what I've gathered they were banned first and your main account was not (first violation) then your main account was banned later for it.

They also have several statements indicating that accounts are dealt at the sole discretion of GraalOnline meaning ultimately they have full control over what happens to an account and the punishments they give out, because some violations are more serious and should be treated like such,

Posted by Aguzo

The thread being closed could honestly favor me, since they'd be using that as an excuse to hide the fact that they broke their own rules
Especially when they reset my gralats

GraalOnline does not control the administration of these forums, if this thread were to be closed it would have nothing to do with them, and the forum rules were not created by them either.


When you AFK spam-click farm on 3 alt accounts at once using non-identified accounts it's pretty suspicious, physically maintaining 3 accounts at once is just awkward and you even said you could have missed a few queues because you weren't paying attention. A video of you doing it isn't proof either.

Moving your character back to it's position when staff drag you also isn't really a solid defense because any good bot would be designed to do that (set to perform a certain action at a certain place so if it's not then it moves to that position). Just comes down to the fact that someone efficiently maintaining 3 accounts at once by hand is just really suspicious especially using unidentified accounts, should just take better precaution or stick to two accounts and pay attention when you do so, can't really blame the staff because this does look like botting even if you weren't.

You've also posted videos in the past of you using physical objects like allen keys to farm without you having to be there or providing screen input(and deleted one after recent events to my knowledge).

Lastly, to anyone criticizing the detection system used, understand that it's not as black and white as it looks simply because they aren't going to show how their whole bot detection setup works.  

 

Fascinating. Quite a bit of strange banning lately that has come to my attention. People seem to not even get a warning anymore. There's also been a sort of 'pinch' on the money making in the game, which is pretty disappointing, leading to people scamming and exploiting things like the auto-farmer.

So far we've had changes including but not limited too:

• Revision (read reduction) of bug pricing
• Revision of bug appearance/rarity
• Revision of loot pricing
• Bugs no longer placable in houses without 'box/jar'
• Bug holding limit
• Loot holding limit
• Reduction in gralat spawn rates
• Regular increase in limited time purchase cost
• Drastic increase in VIP Alternate appearance cost
• Increased difficulty in daily quest (from 75 easy pyrats to up to 100 other baddies)
• Individual decreased Loot/Bug prices

Personal Rant

Spoiler

Last week when I saw the witch asking for grasshoppers, I was excited. I had calculated exactly how much she was going to give me (13095) and tapped the button to sell. I was shocked when it was a measly 8730. After months of collecting and holding onto the one kind of bug I thought I would make money on, it became apparent that I could have sold them at the same time I caught them and made more saving anything else! I felt robbed and cheated!

Let's be clear. It's not about 5,000 gralats or 100,000 gralats. It's about unwarranted change in a system that was never needed to begin with negatively effecting player experience. Suddenly making changes without warning in the user experience will cause all kinds of negative reactions. It breaks down like this...

1.) User happily performs behaviors for reward (perceived value of time)
2.) User forms a personal goal of a set amount (objective)
3.) User reaches that set amount and feels accomplished (positive user experience)

If you interrupt this system, it will cause a negative user experience, either causing the gameplay to become simple and boring or overly difficult and not rewarding.

Football Analogy

Spoiler

Imagine if you were playing football and were about to make the winning touchdown (six points in american football). Suddenly, the goalpost is moved and you have to keep running further in order to score. Not only does it feel unfair, it makes your effort as a player seem pointless.

So you get to the goalpost anyway, after running another hundred yards, and there's even 20 seconds more on the game clock. You've made it! Your team won! Only, they didn't. You only score four points and don't win because some one has arbitrarily made a change to the value of the touchdown mid-game without telling you.

I'm not suggesting that monetizing the game is easy, but there are ways that will incentivize in-app purchases without causing people to be angry or dissatisfied with the product. I've personally written dozens of ideas in this same forum previously and had zero feedback, so I'm not going to give more here. If anyone actually wants to hear some effective monetization strategies, feel free to msg me.  

Posted by 4-Lom

I'm not suggesting that monetizing the game is easy, but there are ways that will incentivize in-app purchases without causing people to be angry or dissatisfied with the product.

The most obvious suggestion being, the quality in cosmetics currently. Bunch of overpriced rubble with minor recolors costing nearly $2 a piece in terms of money, which isn't easy to come across in this game unless you devote yourself to farming or any method, or spending real life money.  

Posted by Striken

overpriced rubble with minor recolors

Black rock baby morph worth twice as much as the others, for instance?

I meant more along the lines of whole strategies, regardless of the quality of individual pieces. Stuff like unique hats/heads/accessories given out to players purchasing a gralat pack over the month/season/week/whatever. In order to collect them all, players would need to pay real money.

Another technique would be granting access to a special store or location. I know there's Oasis island already, but when that was created, VIP costing 7500 was a big stumbling block. Now the price has become attainable in a few hours (or days). I like being able to get there, but if it means that players will be happy, why not improve the area, bulk up the available activities and incentives to be there, and make it accessible only to those who have spent real money. It's not introducing a new currency, it's just rewarding players who support the product.

There's dozens of ways that other games do it. Tons of non-invasive methods to make the money off players who are ready to spend. Even without making a single hat cost 15,000 gralats or forcing non-paying players to farm for 100 hours a month to be able to buy a morph. The current state of it displays a lack of long term development strategy.  

Posted by Colin

Spoiler

That clause is in effect for the case of being locked out without warning or notice since on PC Graal you could potentially get locked out of an account and not know why, which is why you would be contacted by e-mail after.

In the case of iClassic this is done by using a ban screen and applying a ban reason, since they've properly notified you of why your account is banned already they aren't required to follow up via e-mail, also, your alt accounts are unidentified so how could they email you anyway? From what I've gathered they were banned first and your main account was not (first violation) then your main account was banned later for it.

They also have several statements indicating that accounts are dealt at the sole discretion of GraalOnline meaning ultimately they have full control over what happens to an account and the punishments they give out, because some violations are more serious and should be treated like such,



GraalOnline does not control the administration of these forums, if this thread were to be closed it would have nothing to do with them, and the forum rules were not created by them either.


When you AFK spam-click farm on 3 alt accounts at once using non-identified accounts it's pretty suspicious, physically maintaining 3 accounts at once is just awkward and you even said you could have missed a few queues because you weren't paying attention. A video of you doing it isn't proof either.

Moving your character back to it's position when staff drag you also isn't really a solid defense because any good bot would be designed to do that (set to perform a certain action at a certain place so if it's not then it moves to that position). Just comes down to the fact that someone efficiently maintaining 3 accounts at once by hand is just really suspicious especially using unidentified accounts, should just take better precaution or stick to two accounts and pay attention when you do so, can't really blame the staff because this does look like botting even if you weren't.

You've also posted videos in the past of you using physical objects like allen keys to farm without you having to be there or providing screen input(and deleted one after recent events to my knowledge).

Lastly, to anyone criticizing the detection system used, understand that it's not as black and white as it looks simply because they aren't going to show how their whole bot detection setup works.

1. Getting banned on my unidentified accounts does not serve as a warning for my main, when the only reason I had was "hacking/cheating." I ended up identifying my devices and went back to farming. After an hour or so, I was banned on 2 identified accounts and my main. The staff member who replied stated that they were not there, and that it was all a possibility. I still had to receive an email from toonslab, regardless, since I was never given a clear answer. Within the time-frame of my ban, toonslab never bothered to reply.

2. iClassic has the same policies as PC graal. If you look up the app, you will notice that GraalOnline website is associated to the app. The app's privacy policy even states that GraalOnline.com automatically records information sent by your game client on their game server logs.

3. Moving my character is a solid defense, they just didn't take my word for it, and didn't bother to check my movements logs. Dusty said that I didn't move, no one bothered to check what the staff that banned me did.

4. Regarding the use of physical objects, such as an allen key. They don't work past the "are you still there?" message, and the autotap doesn't last very long (10-15 seconds max). Graal probably has something that detects insanely fast input that a human cannot do, so it stops the allen (from what I've seen)

Yes, graalonline has full control, but they are violating their own rules by not following their "extremely abusive behavior" rule, in which they are supposed to reply with an email, especially when on the ban screen it states that you have to contact support.toonslab.com, not "please wait for a reply from a staff member on the forums, who wasn't there at the time of your ban"
Not just that, they do have log files being recorded on their servers (stated in their privacy policy), which would have cleared up the "you didn't move when the staff member dragged you" test.

I have no idea why you're saying that GraalOnline does not control these forums, when you can't advertise another game similar to graal, and they have so many other rules which show that GraalOnline is in control of Graalians.com
https://www.graalians.com/forums/sho...09&postcount=1

You have players who are actually cheating in the game, while the others get banned based on assumptions.  

Posted by Aguzo

1. Getting banned on my unidentified accounts does not serve as a warning for my main, when the only reason I had was "hacking/cheating." I ended up identifying my devices and went back to farming. After an hour or so, I was banned on 2 identified accounts and my main. The staff member who replied stated that they were not there, and that it was all a possibility. I still had to receive an email from toonslab, regardless, since I was never given a clear answer. Within the time-frame of my ban, toonslab never bothered to reply.

2. iClassic has the same policies as PC graal. If you look up the app, you will notice that GraalOnline website is associated to the app. The app's privacy policy even states that GraalOnline.com automatically records information sent by your game client on their game server logs.

3. Moving my character is a solid defense, they just didn't take my word for it, and didn't bother to check my movements logs. Dusty said that I didn't move, no one bothered to check what the staff that banned me did.

4. Regarding the use of physical objects, such as an allen key. They don't work past the "are you still there?" message, and the autotap doesn't last very long (10-15 seconds max). Graal probably has something that detects insanely fast input that a human cannot do, so it stops the allen (from what I've seen)

1. You realize getting banned on an account while under the ip you use for your main account, is a warning. Don't use that "BUT ITS NOT MUH MAIN ACCOUNT" crap.

2. Logs isn't gonna do jack **** here lmao.

3. Your movements aren't a defense in this case. No one's gonna take your word for it, you were handed a punishment like everyone else so suck it up rather than being careless and less attentive to your actions.  

Posted by Aguzo

You have players who are actually cheating in the game, while the others get banned based on assumptions.

From what I've seen it's not related to assumptions so much as unwritten, undocumented, and unclear 'rules' that amount to the whim of the person doling out the ban (who also happens to be representing the company).  

Posted by Striken

1. You realize getting banned on an account while under the ip you use for your main account, is a warning. Don't use that "BUT ITS NOT MUH MAIN ACCOUNT" crap.

2. Logs isn't gonna do jack **** here lmao.

3. Your movements aren't a defense in this case. No one's gonna take your word for it, you were handed a punishment like everyone else so suck it up rather than being careless and less attentive to your actions.

They banned those accounts, because they were unidentified, which is why they said it was suspicious. 2 unidentified accounts, and my main being in my guild house.

Banning an unidentified account for "hacking/cheating" does not serve as a warning, because I had no idea what they were being banned for. I figured they were banned, since they were fresh accounts. Doesn't qualify as a warning against botting

Logs do actually help in this case, since they have your message history, and I even told the staff who dragged me "I'm not using macros/bots" something along those lines as soon as I was dragged

It's not the same kind of punishment when it was just an assumption. Why don't they ban the speed hackers who have slightly above average speed? They should have done more tests, instead of dragging me once, and me missing the prompt 2-4 times out of probably 20-30+ (2 weeks ago)  

Posted by Aguzo

They banned those accounts, because they were unidentified, which is why they said it was suspicious. 2 unidentified accounts, and my main being in my guild house.

Banning an unidentified account for "hacking/cheating" does not serve as a warning, because I had no idea what they were being banned for. I figured they were banned, since they were fresh accounts. Doesn't qualify as a warning against botting

Them getting banned didn't give you a hint that you shouldn't continue what you were doing?