Log in Troubles PC

Cookie Xanadu · 12-10-2016

Decided to give Graal a try but for some reason whenever I try to log in I immediately get booted back to the log in screen. Does the same thing regardless if it's even an existing account or if the password is right/wrong.

Yet I can log in as a guest

Running Windows 10

Cookie Xanadu · 12-16-2016

Still got this problem

Yog · 12-16-2016

Last time I had this problem I think I just reset my computer tbh

Cookie Xanadu · 12-17-2016

Posted by Yog

Last time I had this problem I think I just reset my computer tbh

I've tried that. Also tried:

Reinstalling
Win 7 VM
Win 7
Compatibility mode
Linux
Roommate's computer
Random accounts
Nonexistent accounts

Crono · 12-17-2016

*blocks your sig on ublock*

ok. you reckon it could be that vpn protection **** where IP addresses are just straight up blocked?

Astram · 12-17-2016

I have the exact same problem. It lets me log in on other accounts but whenever I log into my account it turns black for a split second then goes straight to the login screen. I tried logging into the PC forums and it says that there is an unexpected error when logging into my account. This has been happening for about 3-4 months now.

Cookie Xanadu · 12-17-2016

Posted by Toad

I have the exact same problem. It lets me log in on other accounts but whenever I log into my account it turns black for a split second then goes straight to the login screen. I tried logging into the PC forums and it says that there is an unexpected error when logging into my account. This has been happening for about 3-4 months now.

That's actually exactly what's happening to me but it does it with everything. I've tried other accounts and it still does it. Only thing that works are random guest accounts

Posted by Crono

*blocks your sig on ublock*

ok. you reckon it could be that vpn protection **** where IP addresses are just straight up blocked?

I've got no clue honestly but it's bloody annoying

Also uBlock is great

Astram · 12-24-2016

Ever get this fixed?

BboyEatsbacon · 12-24-2016

I think the only current solution is to have PWA add your pc + IP manually to your account. This seems to have started when they implemented Google Authenticator for 2FA or shortly thereafter when something went weird with the mail system.

My guess is broken API call or outdated credentials. Good luck getting it fixed lol, don't even know who active PWA is tbh. There should really be a message added to elaborate why the authentication fail but at the moment, its nonexistent.

Astram · 12-25-2016

Posted by BboyEatsbacon

I think the only current solution is to have PWA add your pc + IP manually to your account. This seems to have started when they implemented Google Authenticator for 2FA or shortly thereafter when something went weird with the mail system.

My guess is broken API call or outdated credentials. Good luck getting it fixed lol, don't even know who active PWA is tbh. There should really be a message added to elaborate why the authentication fail but at the moment, its nonexistent.

Yeah looks like I'm not going to be getting my account back. The PWA is MIA from what I've heard.

Cookie Xanadu · 12-26-2016

Posted by Astram

Ever get this fixed?

Yeah finally

Posted by BboyEatsbacon

I think the only current solution is to have PWA add your pc + IP manually to your account. This seems to have started when they implemented Google Authenticator for 2FA or shortly thereafter when something went weird with the mail system.

My guess is broken API call or outdated credentials. Good luck getting it fixed lol, don't even know who active PWA is tbh. There should really be a message added to elaborate why the authentication fail but at the moment, its nonexistent.

Turns out it was sending account auth to my email but for some bloody reason it wouldn't show up. Eventually found one of the emails and can now log into PC

Astram · 12-27-2016

I lost access to my google authenticator ever since I got a new phone so I can't reauthenticate my account. I have never received any emails either.

Alex Damian · 12-28-2016

Posted by Astram

I lost access to my google authenticator ever since I got a new phone so I can't reauthenticate my account. I have never received any emails either.

OMG LITERALLY ME ^^^^ IT DOESNT GIVE US ANOTHER QR CODE TO SCAN. IT'S PISSING ME OFFFFF

Graal needs to get it's **** together.

12-10-2016	1
Cookie Xanadu Uguu~ Join Date: Mar 2013 Location: Canada, NS Posts: 1,046	Log in Troubles PC Decided to give Graal a try but for some reason whenever I try to log in I immediately get booted back to the log in screen. Does the same thing regardless if it's even an existing account or if the password is right/wrong. Yet I can log in as a guest Running Windows 10

12-16-2016	2
Cookie Xanadu Uguu~ Join Date: Mar 2013 Location: Canada, NS Posts: 1,046	Still got this problem

12-16-2016	3
Yog Registered User Join Date: Apr 2013 Posts: 4,468	Last time I had this problem I think I just reset my computer tbh

12-17-2016	5
Crono :pluffy: Join Date: Aug 2011 Location: Sweden Posts: 5,946	blocks your sig on ublock ok. you reckon it could be that vpn protection **** where IP addresses are just straight up blocked?

12-17-2016	6
Astram Banned Join Date: Sep 2011 Posts: 476	I have the exact same problem. It lets me log in on other accounts but whenever I log into my account it turns black for a split second then goes straight to the login screen. I tried logging into the PC forums and it says that there is an unexpected error when logging into my account. This has been happening for about 3-4 months now.

12-24-2016	8
Astram Banned Join Date: Sep 2011 Posts: 476	Ever get this fixed?

12-24-2016	9
BboyEatsbacon Registered User Join Date: Aug 2011 Location: En La Caja Posts: 1,679	I think the only current solution is to have PWA add your pc + IP manually to your account. This seems to have started when they implemented Google Authenticator for 2FA or shortly thereafter when something went weird with the mail system. My guess is broken API call or outdated credentials. Good luck getting it fixed lol, don't even know who active PWA is tbh. There should really be a message added to elaborate why the authentication fail but at the moment, its nonexistent.

12-27-2016	12
Astram Banned Join Date: Sep 2011 Posts: 476	I lost access to my google authenticator ever since I got a new phone so I can't reauthenticate my account. I have never received any emails either.