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09-05-2011
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Registered User
Join Date: Sep 2011
Posts: 9
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Admins
I'v taken a notice on something about admin(s). Some answer questions, others ignore completely. Admins are supposed to help? I even see some admins with "pm me your questions" or something like that and yet you ask something serious and they dont answer. It makes me mad.
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09-05-2011
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Coder
Join Date: Sep 2011
Posts: 843
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Well think about this, Iphone Staff Members are often flooded with tons of pms with questions...
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09-05-2011
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Registered User
Join Date: Sep 2011
Posts: 9
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Not all. I see them moving around chatting right after i pm. Admins that arnt on admin accs that is. Kilik for example
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09-05-2011
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4 |
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Coder
Join Date: Sep 2011
Posts: 298
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If some staff members don't want to answer serious questions, you could try emailing [email protected] about it. I'd like it if a support ticket system was scripted into the game though. That could be beneficial for everyone. Staff would receive less pm's regarding support issues. Players would be able track the status of all their tickets. |
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09-05-2011
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NewZland
Join Date: Sep 2011
Location: Arizona
Posts: 222
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it just depends on what you asked them.
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09-05-2011
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Registered User
Join Date: Sep 2011
Posts: 9
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No it dosnt. I asked the same thing to zovers as i did to kilik and zovers answerd and kilik didnt. It was serious. I asked about transfering. Zovers is knewer than kilik also.
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09-05-2011
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NewZland
Join Date: Sep 2011
Location: Arizona
Posts: 222
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honestly kilik is a douche to me.. idk this just doesnt seem like a big deal. but yeah if someone says they will answer pms, then pm them. if it doesnt say it on their player acc, dont pm that acc cuz they dont wana be bothered off-duty
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09-06-2011
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Drakul
Join Date: Sep 2011
Location: Newfoundland, Canada
Posts: 243
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I'll make a wee little list of admins who will answer you for iClassic. iPikachu Florida iArtist Elly Vyse Fireenn. This is from personal experience. |
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09-06-2011
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Registered User
Join Date: Sep 2011
Posts: 9
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@swift, thats true
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09-06-2011
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Registered User
Join Date: Sep 2011
Location: Germany
Posts: 6,122
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Archon also helps a lot.
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09-06-2011
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11 |
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Registered User
Join Date: Sep 2011
Posts: 9
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Archon?
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09-06-2011
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12 |
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Registered User
Join Date: Sep 2011
Location: Germany
Posts: 6,122
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09-06-2011
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13 |
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Registered User
Join Date: Apr 2016
Location: Testbed
Posts: 604
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Popular staff seem to get a message every 2 seconds which can make it rather difficult to weed through the spam. Especially if you get queries like i do, "Twinny." <- in case I forgot my name? "OMG HELP" <- Auto-assume it's about someone 'stealing gralats' -_- "Hi can you help me?" "Umm I have issues?" "Hi can i ask a question?" <- don't they realise this is a question? For the few who do ask a query, 9/10 it's a non-question or something thats answered in 5 other places. I don't even receive all that messages so it must be hard for the popular ones. It's best to use [email protected] so we can track your issue and it won't be affected by idling out / going offline. Any queries regarding transfers should go straight to [email protected] |
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09-06-2011
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Should be fixed.
Join Date: Aug 2011
Posts: 6,359
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Don't forget the most important question of all: http://dustyshouri.dreamhosters.com/noobs/images/noobsig_25.png (Unsupported image host) |
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09-06-2011
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Banned
Join Date: Aug 2011
Location: Chicago, IL
Posts: 1,128
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Or people advertising they're offmap lol
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