Last fall I was wrongfully banned. While in the middle of class I submitted a ticket on my iPhone. I provided my account name, email, and ban ID. I then logged onto Era and messaged Xor directly. He quickly responded. The issue was resolved in 15 minutes.  

Posted by reyalS

Last fall I was wrongfully banned. While in the middle of class I submitted a ticket on my iPhone. I provided my account name, email, and ban ID. I then logged onto Era and messaged Xor directly. He quickly responded. The issue was resolved in 15 minutes.

ye, PMed him to add me to the 40k wins list in the arena library, which isn't even a big priority, did it within 5 minutes
dunno how anyone can complain about that guy

the time they take to upload 1k hats is pretty insane though  

Xor works pretty well. He transferred my guild back to me after I lost it on my unidentified account within 5 minutes.  

Let's say we have the email for an account but no access to the email so we can't provide the graal id for said account, would there be a chance of help?  

Things to remember when e-mailing asking for a transfer:

If anyone else could get the information you're providing easily, then they probably won't do the transfer. After all, that means it'd be just that easy for someone to go around swiping accounts.  

What about transferring items from my previous account to my current?  

Bull crap too slab doesn't always work quick I recently purchased gralats on ol west . I didntbget a response till 8days later and still they didn't resolve. I had to get a staff to do it. With proof. Then too slab finally reply on 9th day but I told them I already got it.........if u need ticket times I'm glad to show  

No It Doesn't.  

Posted by Erick

No It Doesn't.

Oh no! You got banned for a good reason??? AND they won't overturn it??? These guys do nothing!!!  

Providing evidence for bans would stop a lot of complaints.  

If it is an issue happening not just on Classic (mainly on Classic), but in other places as well, do you still use Classic as the department or the General department?  

Posted by Aguzo

If it is an issue happening not just on Classic (mainly on Classic), but in other places as well, do you still use Classic as the department or the General department?

I'd use Classic if that's where it mainly happens and most likely where it started, would be beneficial to add in the other parts as well though.  

I asked for me and my girlfriends accounts to be unlinked so if I get banned or she gets banned the other one won't, I got banned 2 weeks prior to this and they will not allow me to unlink these 2 accounts I have no idea why, I don't see how "unlinking" 2 different accounts with 2 different Emails and 2 different graal ID's is hard. (You can probably see the difference)  

Posted by OG

I asked for me and my girlfriends accounts to be unlinked so if I get banned or she gets banned the other one won't, I got banned 2 weeks prior to this and they will not allow me to unlink these 2 accounts I have no idea why, I don't see how "unlinking" 2 different accounts with 2 different Emails and 2 different graal ID's is hard. (You can probably see the difference)

You realize your girlfriend can manually unlink them her self, and you can as well.

You both are fully capable of doing it, if both of you are banned then it really isn't something that needs to be done as soon as possible and either one of you can do it when you are unbanned.

To do it, open the identification menu and use the revoke option, then go into your e-mail and approve it.  

Things like this make me think OP has a biased view. I've been requesting an email change but I'm always declined. I can provide the exact same info OP did and I always get denied.