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12-10-2011
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Diamond Miner
Join Date: Nov 2011
Posts: 34
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Help! My account has reset?
Today, I was logging in to Graal. I pressed login, and I was surprised to see nothing when I entered my guild house. I tapped myself, and all my stats had been reset to 0. I had almost 3000 hours, and I was farming an entire farm of purples to collect when I hit 3000. More importantly, I have more than $150 of iTunes cards invested in this game! I was planning on buying more during Christmas, but it seems I can't anymore. Anyone know how to fix this? Please!? My in-game name is Arkaz. I'm hoping someone of authority reads this.
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12-10-2011
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what the heil
Join Date: Nov 2011
Location: powerrangerville
Posts: 1,351
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Did you ever give your email out to anyone, or put in the email of anyone else in your account? Like for example, did somebody message you "Here, have free VIP and take my email!"
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12-10-2011
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Diamond Miner
Join Date: Nov 2011
Posts: 34
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No, but one of my friends knows my email. Can't be him, though, he doesn't have password or authorization.
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12-10-2011
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Quack Quack~
Join Date: Sep 2011
Posts: 1,810
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and Second, someone may have used an account transfer using your email |
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12-10-2011
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Diamond Miner
Join Date: Nov 2011
Posts: 34
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I don't have an iPhone, and I can't jailbreak 5.0.1. I've had bad experiences with jailbreaking. And now I'm sad, 
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12-10-2011
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what the heil
Join Date: Nov 2011
Location: powerrangerville
Posts: 1,351
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The only way for this to happen is an account transfer, I think... I don't know any other way
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12-10-2011
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Mad Villain
Join Date: Sep 2011
Location: Cali
Posts: 711
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Damn that sucks dude.Thats why you never give out your stuff to anyone.
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12-10-2011
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:)
Join Date: Sep 2011
Location: no.
Posts: 10,309
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this is a bit off topic but how does the VIP scamming even work?
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12-10-2011
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what the heil
Join Date: Nov 2011
Location: powerrangerville
Posts: 1,351
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12-10-2011
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Mad Villain
Join Date: Sep 2011
Location: Cali
Posts: 711
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12-11-2011
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Diamond Miner
Join Date: Nov 2011
Posts: 34
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I checked with my friend, it's not him. I'm not stupid enough to fall for those idiot scammers, and now i'm worried i can't play. Anyone know how to fix this? I did not give my email away or enter anyones email. Im relying that someone might tell Xor, and he will sort this out. Please, help. |
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12-11-2011
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don't call it a comeback
Join Date: Sep 2011
Posts: 8,268
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If no staff read this, I will be really worried about this games future. I still have yet to encounter any game developer who listens to the community with great support, except Bungie and iEra. Classic staff needs to step it up.. And I'm very, very sorry. |
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12-11-2011
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Registered User
Join Date: Sep 2011
Location: Germany
Posts: 6,122
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Did you maybe do something illegal? Like boosting stuff? Hacked gralatīs in some way? Accountīs are also getting resetted for such stuff. Sure you might say now "NONONO", but actually you have to be honest. If you did so, itīs your own fault. Also (as far as I understood it from several posts from staffs) such threads are mostly getting ignored, since players are always making such threads which are mostly not true. |
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12-11-2011
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Registered User
Join Date: Aug 2011
Location: over there
Posts: 176
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thats why i took my email out before i left
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12-11-2011
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Registered User
Join Date: Sep 2011
Location: Chicago, IL
Posts: 1,992
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This happened to me, I logged in and for some reason it thought i was on a new device. I just waited and it came back eventually no big deal buddy.
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