I actually had the chance to talk to Xenethes on graal earlier and the explanation as to what I was given for why people were receiving rejection emails was for "copyrighted or stolen content". This information might not relate to what happened in your situation. A friend of mine and I are going through the same frustrations and confusion as you are with receiving an acceptance email and then a rejection one. Sadly enough we will probably never receive a full explanation on the reason as to why.
Side note:
It truly makes me mad in the aspect that I spent 350k to max out on gifts to not even get the hat my friend made.
Also, I would like to say that there is still uncertainty in if you submitted more than one hat if all your hats were denied or not. As no one really knows what exactly was accepted or rejected. There could still be hope if you received the rejection email. Just tryna put a little bit of positivity in this situation.
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I only submitted two amazing hats which were made for me and one I made myself which is pretty bad. The ones which were made for me are what I assume got denied because they ARE based on something but I’ve shown a lot of people the hats and they all agree that they are not exact recreations and are different enough to not be seen as such. Some of those people have been a part of the graphics team in the distant and close past. I don’t get why they can’t talk to the people who are in this situation and try sorting it out instead of just pulling the trigger and leaving it at that.