I’ve noticed over the years that a large wall is forming between the admins and the player community, communication is the key to a healthy game community and classic could sure use a liaison to help clarify sticky situations
We all know and use the support page but when you submit a ticket it’s kinda scary... you end up in information Limbo and it can be frustrating
I figure a few key liaison players can help provide clarity to many of these situations and allow for a buffer of communication between players and staff who are hostile to each other. A sober third party, oversight, or a mediator can really expedite issues and provide a good protection against abuse