If we cut them slack they will never get anything done and the website will look like a high schooler who just learned code did it.
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It's not like you, Or really anyone here has a say on if they "Slack" or not. Players really have no say on what the devs do. Unless someone in charge says "Hey do this or that" They'll do as they please, After all. Look at the support system for tickets, You know they slack as they ignore literally everything, Kinda makes a support system literally pointless if it doesn't do what it was meant to do.