Believe that they were falsely jailed? I’m pretty sure they know. And what’s the point of submitting a ticket if nothing happens despite the staff team on west knowing about the problem? (I’m not trying to be disrespectful towards you) But sometimes it’s not from npcs, it can be from saying random in the public chat. I can recall being jailed for the editing strings for saying, “random” and a raccoon head appeared along with a jail.