Im having same kind of trouble with my Ol staff account:everytime I try log in I get disconnected and then email is sent to me about IP Range
-so go to confirm(gives code) yet code doesn't even work on graalonline link given..
then it says on client to email [email protected] which I did with the issue like week ago yet not heard anything at all from that, it also seems to regive the IP range confirmation each time i try log in. (but other servers on client work) Oh I've tried changing passwords etc of the actual account but didn't help at all.
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This may be something that you may have already done, but I also need to know you did it this way so I can try my best to help you. Did you scan the QR code on screen with Google authenticator?
Also, the reason why you keep getting a notification each time you try and log in is because you don't have a static IP address.
Hope I helped a little!