If you still don't have the gralats a day after purchase simply send a support ticket to Toonslab( http://support.toonslab.com/) which includes your purchase receipt, Graal ID and an explanation of what went wrong and they'll add your gralats in-game after verifying that you actually made the purchase.
Money related issues are something they usually resolve pretty quickly in terms of support requests |
This isn’t even my topic, but I’m having the same issue, so might as well get some help. I’m a little confused on how to send the receipt, do I copy and paste it? Do I tell them the receipt number? Do I send the receipt in the “more info on this issue” box? Or send it in a separate email? I purchased it on an android device, so it’s a little confusing.