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I'm getting really pissed off. I always get false banned for things I never do and it sometimes bans my ex, too (maybe because we were on eachothers accounts many months ago).
What can I do? They'd never reply to my support tickets.
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Linked accounts share the same bans to avoid ban evasion, that is why they don't allow sharing accounts.
Support tickets are your only option for ban appeals. If you haven't, I recommend sending one to see if you can have your accounts un-linked.