This.
Era's ticket support is pretty decent, I've actually gotten a lot of issues solved on my tickets here rapidly (like 10--20 hours) in comparison to other games like Zone.
If you're polite and you don't give them issues, it's a breeze.
Didn't even receive my $10 worth of Gralats on Zone (which was highway robbery but oh well).
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Yeah they deserve the politeness with how supportive they are. Sadly I'm autojailed again for logging in on the same wifi network the repvious autojail problem happened on so hopefully they will answer like a breeeze again
. Sent another nice and polite ticket over the issue :p
I was unbanned on classic but I never even got a support reply about it Lolol.