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I did all that, the problem is i created a new email aswell to check if that was the problem, but im not receiving any emails from their either. So i dont know whats wrong, ive tried everything, and im so lost.
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Well then try emailing
[email protected] again and PM Neo, Soren, or Pharaoh for help. The identification system has problems but one of them should be able to help you if you're not getting a response to your email.