What about Warframe? Warframe released on Switch in November, it's a free online 3D TPS game with blood and gore, and by default in the hub there is global chat.
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You’re comparing a game with an adult 18+ rating that has an actual team of paid employees to handle most things to a 9+ age rated game that is mostly used as a chatroom that freely allows kids to date online with the only reliance about safety being the random people that volunteer to moderate the game.
Ofcourse it’s not like bad things happen on purpose but safety concerns like these play a huge part in Nintendo’s actions and this stigma that graal has is enough reason for them to completely avoid it