i was just thinking out of the blue here
staff/admins get so many spam pms for items and whatever and when us people need to contact them they have there message logged out. what if, classic and era created a pm system were you need a password to it. so our lovely staff cannot be spamed and can answer an important pm not somthing they don't need to read.
do you know what i mean ?

and the people that are on these forms (i am sure you guys are mature and dont spam) get this password and use it for like contact purpose or telling them you sent work or something.
anyway just a thought