Hello,

I have made this thread to discuss an issue with some Graal Online account problems that have been happening a lot lately. This is a bit of an issue. It started last year sometime after Xmas. Accounts have been “dis-making” themselves for some reason. When you try to login your account says your email doesn’t exist. You re-make it and the whole account is gone. However you can still see it in a squad you were in and everything is there. I have recently lost a 100k kill account with 4K hours on Graal Zone.

Now what are you staff doing to help this issue? Anything the Graal community should know about? Why aren’t you helping us players that are getting our accounts “revoked” from our email. I didn’t make this to start a riot saying the Graal staff aren’t doing their jobs and what not. We have no clue what’s going on in the background. I just want to know why is this happening. Even if you can’t “help” you can still add them their kills/hours without transferring the account itself.

-Edit this is happening with all Graal Servers. Everyone I asked that has had this problem says support toonslab doesn’t even reply.