I'm saying no one should be surprised when players are eager for changes, especially when we've gone 1.5 years without a significant content update

People like Agonee probably see all the quality of work put into stuff like the Nexus releases, that frog event (when bugs went missing), the recent Halloween quest, etc., and wish it went into more permanent content, which is 100% understandable, and that's why they pressure and ask where stuff like Castle and the new guild system is at