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That is a really sucky situation but unfortunately with out access to your email I don't think they will change it for you , for security reasons. Someone could have probably done it for you like 3 years ago when support used to be less strict but now a days I don't see it happening sorry :/
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What if I have proof of being in my email? I am still logged into it on my old iPod, just can't refresh/get new emails since it has been deleted.