Player survey: Toonslab, did it get better or worse?
My first impression of Toonslab support's new website. It allowed me to narrow down the problem quickly and I like how system found my account with my email address. However, one thing that concerned me, Toonslab will no longer reply. As far as i know, they've resolved my issue really fast, but I was never notified about the status of my ticket.
Pros:
-Easier to use
-Simple, Clean interface
-Seems more secured
-Detects your account with your email
-Narrows down your issue better
-Resolved the issue fast
Cons:
-Toonslab will not reply back
-Can't check the status of the ticket
Image of their new website:
After submitting a ticket:
