I wish more people would understand that regardless of how much you dislike the system or how things like bans and all that work, talking about it here isn't going to change anything.
I understand the whole wanting to vent your problems and stuff somewhere, but pretty much what you're doing is aimlessly complaining into a pit of nothing and expecting something.
This is also the reason why talking about bans and problems in-game isn't something that should be done here, Graalians can not change or fix any of that. I mean yeah, Graalians is for discussing Graal but it just sucks how a lot of it is about stuff that we can't really change or help with and it just reeks pointless negativity(that some people even blame us for).
You guys also have to understand that Toonslab deals with a lot of tickets, often tickets that are most likely dumb and a waste of time, it would be too time consuming to be typing out a wide variety of replies that can often be summarized in one or two sentences and after dealing with so many it's probably going to take a toll on the people handling them and some mistakes are going to be made, they're still humans not robots. Just try sending in a ticket at a later date.
Also Bryan, I think even though the timer was resetting you will still be unbanned at the proper time it's probably just a bug/glitch that was/is causing it to reset. If it really is resetting the timer completely for you and others then they would most likely know about it and fix it.