Yeah twinny with your admin messages thing: te staff have made absolutely no visible effort to stop spam to their accounts. Like I said to sklyd, you really have to experiment. Tell the staff to remove pms from friends only and then send out a mass on saying something like "you can now pm an online staff member directly if you need any help or have a question. Please note that all spam messages such as asking to be staff, or asking for a hat will be ignored, and persistence will result in the respective staff member blocking you. All PMs to staff should be important matters." my guess is the horror of having an admin block them would stop a lot of players from doing it. And seeing that the staff are pretty ban happy with feedback. I know a ton of people who are banned from it, so it makes using the tool pretty hard. How about you guys remove the bans, and give abusers limited Time bans and after multiple offenses will get perm bans. I got banned for asking them to remove the zanza base from azraels treehouse since its not fair to the other guilds that they get this secret base.
And at the hiring friends thing I'd like to start off by saying who do you hire first in the work place: the guys who's super qualified, has tons of past experience, went to a good school, however doesn't know anyone from work, or toms friend who he says is really cool?
You should be doing things the other way around. Looking at applications and if no ones good enough then turning to friends. If someone is qualified and has staff friends then that's great but most of the people I see are unqualified with staff friends.
You say that the people have to get along with other staff members and I agree. They should be friends. However you don't give people the chance to get to know him. In the case of my friend ifuzzy who I mentioned earlier as a very qualified person who wasn't hired, he was mature enough that he didn't run around trying to make Frieda with every admin he saw. Most of the people who are Friends with admins these days are friends with them for the sole reason that their an admin. now I'm not saying that everyone who is Friends with a staff member doesn't like that staff member and is only there for leverage but that's probably how it began. Someone sees a staff member on their iPhone account and says hi, strikes up a conversation, etc. the reason they started it was because they were an admin. then you have friends of friends who join staff guilds because they have Friends there and then become friends with the admin. the point is ifuzzy didn't run around trying to strike up conversations with them. He was open to making new friends but it was usually through being friends of friends or them striking up a conversation with each other. He never went up to say hi to someone just because they're staff. I'd think youd want someone like that. Who sees the staff position more as a job. The people who say hi to the admins worship them, and look up to them, and want to be their friends because they're admins. Then when they are made admins because of their friend they're one of the gods who gets to run around and be worshipped. They're not really qualified though they're just friends.
Even then most admins put themselves on this big pedestal and see themselves better than all the players and therefore don't really try to make Friends with other people because everyone wants to be the admins friend. This is mostly because they're unqualified

. but it makes it hard to actually make friends with a staff member which it's become apparent is the only way to get hired.