I've waited 99 days and I still cannot log in. 99 days is 2376 hours and my original ban was 2200 hours. I sent in a ticket and again they reply with "the account does not appear to be banned. If you are still banned, please check the ban id to make sure you gave us the correct ban id".
It says the same thing that it said three months ago "connection error- you've been disconnected from the game server". I cannot change my IP address and I don't want to use a VPN.
Can somebody please help me? I've been waiting since September to play Classic.