I don't feel to read your life story there bro, sorry. So I just answer the titles question..

If you Google "glitch", "glitching", or anything else with "glitch", you can see, and read, that glitching something that shouldn't happen in the game. That's why new un-released games get tested to find these bugs, and where you can do they so they can stop it. But Graal gets updated alot and they can't look it up everytime..

Why ask a question about iEra in the iClassic section? Erhm .