Popular staff seem to get a message every 2 seconds which can make it rather difficult to weed through the spam. Especially if you get queries like i do,
"Twinny." <- in case I forgot my name?
"OMG HELP" <- Auto-assume it's about someone 'stealing gralats' -_-
"Hi can you help me?"
"Umm I have issues?"
"Hi can i ask a question?" <- don't they realise this is a question?
For the few who do ask a query, 9/10 it's a non-question or something thats answered in 5 other places. I don't even receive all that messages so it must be hard for the popular ones.
It's best to use
[email protected] so we can track your issue and it won't be affected by idling out / going offline. Any queries regarding transfers should go straight to
[email protected]