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I play less than 20 minutes a day.
I also live in England and graal is unplayable with this lag. You're not the only one, most of my friends are getting lag too. But at the end of the day no matter how much it affects the community it wont be changed. It's been this way for a while and it doesn't look like it'll be changed now.
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I'm sure graal makes enough money to upgrade the server , I would not care if they even had to place adds on the free version to make more money because I really used to enjoy the game a lot more when it wasn't this laggy for me