It is a tool created to check various things when players are online. It my system detects the account as possibly having a hack tool running it will add my check to the player. I know exactly what happened to the account and it worked correctly.

Therefore, this is a support issue and a ticket needs to be sent in so that we can either remove the tool from the account or leave it based on the findings we get from the investigation.

So your ignorance towards my post is just that... Ignorant. Graalians is not a support site for your account problems. If you have an issue go to support.toonslab.com.

This thread needs to be closed graalian staff.