"Graal isn't loading on my phone, there must be something wrong with it. I was thinking about getting a new one anyway"
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Just saying that's a weird conclusion to come to after one game isn't working properly. But hey, I agree with what you originally said. Maybe a message pops up when your connection times out that says "We're having trouble with our servers at the moment, please be patient and we'll have it fixed soon!" or something like that.