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Midori · 07-14-2015

Staff members receive a lot of interactions with players, some positive, some not.

Often there will be players who just want to say hello or thank staff for their work. Others want to be friends and add the staff on their player accounts for future chat when they are off-duty. There will also be players who need help, which forms the majority of player interactions. Some players do beg for free in-game items, being dragged, or other privileges which staff are not allowed to grant.

But then there are the time-wasters and troublemakers:

- Some players deliberately harass staff with abusive behaviour with the intention of getting banned. After the ban, they post on the Internet about how the specific staff member is corrupt for banning them "for no reason" and tries to damage their reputation. I have been on the receiving end of this, with offenders sending mass-messages on YouTube and their radio podcasts about how they were "innocent".

- There are some who don't have anything important to say, but will incessantly message staff for the sake of receiving replies from a staff member. Often they will just send "hi" every minute or so.

- Others have been known to falsely report other players with the intention of getting them banned, or falsely asking staff to warp to their house claiming to find a glitch when they just wanted to take a screenshot of the staff member.

- In the worst case scenario, I have had a player try to find out where I live/work by attempting to trick me into enabling location sending via Facebook, and frequently trying to contact me via every method possible such as personal phone number, 3DS chats, or even offering to physically visit. These cases are rare, but unfortunately exist.

This isn't to say that being a staff member is a bad thing, it's just that troublemakers can really get in the way of a staff member's work and explains why often staff responses can be slow. Being a staff member will of course attract a lot of attention, but it isn't always in a nice way. Dealing with these incidents is something that you will have to be prepared for when you apply as staff.

(From experience as staff between 2011-2013, things may be different now)

07-14-2015	14
Midori No. Join Date: Sep 2011 Posts: 194	Staff members receive a lot of interactions with players, some positive, some not. Often there will be players who just want to say hello or thank staff for their work. Others want to be friends and add the staff on their player accounts for future chat when they are off-duty. There will also be players who need help, which forms the majority of player interactions. Some players do beg for free in-game items, being dragged, or other privileges which staff are not allowed to grant. But then there are the time-wasters and troublemakers: - Some players deliberately harass staff with abusive behaviour with the intention of getting banned. After the ban, they post on the Internet about how the specific staff member is corrupt for banning them "for no reason" and tries to damage their reputation. I have been on the receiving end of this, with offenders sending mass-messages on YouTube and their radio podcasts about how they were "innocent". - There are some who don't have anything important to say, but will incessantly message staff for the sake of receiving replies from a staff member. Often they will just send "hi" every minute or so. - Others have been known to falsely report other players with the intention of getting them banned, or falsely asking staff to warp to their house claiming to find a glitch when they just wanted to take a screenshot of the staff member. - In the worst case scenario, I have had a player try to find out where I live/work by attempting to trick me into enabling location sending via Facebook, and frequently trying to contact me via every method possible such as personal phone number, 3DS chats, or even offering to physically visit. These cases are rare, but unfortunately exist. This isn't to say that being a staff member is a bad thing, it's just that troublemakers can really get in the way of a staff member's work and explains why often staff responses can be slow. Being a staff member will of course attract a lot of attention, but it isn't always in a nice way. Dealing with these incidents is something that you will have to be prepared for when you apply as staff. (From experience as staff between 2011-2013, things may be different now) Last edited by Midori; 07-15-2015 at 11:01 AM.