Posted by Brick

You could just feedback it and the online staff that check feedback would notify someone that could fix it.

However, I like the idea of there being a button in the menu that allows you to message a random staff member for certain graal-related questions. The staff member's name could remain anonymous. There could be a message beforehand stating if this tool is misused then it could lead to having this privilege removed for the player, sort of like people can get banned from uploading or using feedback.