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If you're willing to make something and put it on the server, your work is (obviously) open to criticism/praise. You should be mentally equipped to deal with a bunch of 14 year olds calling your hat "****" if you're an Admin. Sounds to me like they're just annoyed of answering questions over and over again. It's not like they consistently check the report/feedback logs anyways, since most of the problems (speed hackers/glitches/cheaters) go unnoticed.
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None of the graphics team take it to heart the response from the players about the content that is produced. While we always aimed to improve, we're pretty used to GST hats being **** and how old hats were better and ya
As for GPs, they shouldn't really have to explain to the players who ask them directly why they/their friend have been banned, that is an issue like many that should be sorted out with the higher ups through email, so ya ur right, it probably is annoying
the speedhacking thing well, either nobody is online or its out of the GPs power. I'm not suggesting the GPs don't even bother, but im pretty sure those who do speedhack/cheat/whatever know how to ban evade hence why they don't look like theyve been banned in the first place