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Toonslab support is honest to god the worst support on earth. I wouldn't be surprised if some angry kid bombed their main office in anger.
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was that because your ban appeal was denied? Either way, I honestly don't put my name when anwsering a support ticket. It isn't about professionalism its more or less from being targeted from not answering the ticket the way that player expected. I don't answer iClassic Supports or even have access to there support section. However, it has been against the graal online rules since day one regarding account sharing. Its obvious, and was the main cause of account scamming.