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He just wants iClassic to improve. Fixing the server lag isn't something that a normal staff can do.
It has to do with the company and owners, but they don't care or feel about it unless something radical like this happens.
It a way to approach high management teams and owners.
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But when you use immature tactics like putting in your status "Give Graal a one star review if you think the lag is bad", then you can't be surprised if they don't take you seriously.