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Contacting support is so hard because they wont return my emails. Its been months. literally. I need to change my email account associated with my graal classic accout. Ican't access my email. I need to change it, but support is taking forever to reply. The change your password online website is down and I just wanna play classic.
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Been there, done that.
Don't hesitate anymore, even if is the most unfair ban, no one will help you. Specially on Classic.