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So basically, if a ban is for a year it is because you have past offences, if you try to argue other wise you are clearly lying about something - they check past bans as well as comments so users who have repeat offences and generally a bad history will get banned longer than someone committing the offence for the first time.
Why are you blaming staff for giving you an iP ban? If the iP ban took place after you sent a ticket that means someone high ranked had decided it fit to place it as normal staff do not view tickets, besides if you are banned then it is illegal with-in the game rules to try and evade it by making new accounts so really it makes sense to place an iP ban.
I generally feel like you are leaving out some information as to what happened here, anyways the people who handle the tickets do not use Graalians so no sense in posting here. Not going to reply anymore, but I think I explained things pretty well.
Plus, if they deleted a ticket then I can only guess they realized it was irrelevant to why they banned you and generally they have already decided it will not be lifted.
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And yes I have previous warnings. I'm not a saint.
Back in 2010 I used to glitch, and 2011(beginning) go to Nimda Island, etc. It was great and fun. And I don't regret it.
In 2013 in the last quarter I remember getting into some sort of guild fight, and 2014 was a very quiet year because of my studieS(Except for what I'm appealing right now).
So there's actually no reason for this, and no, I'm not hiding anything at all, as you see, I've told you the exact case, and even provided the 2 tickets I submitted, character per character.
And I do well know the rules, I once applied them on Zone, and I can affirm that the lenght of the ban has been excessive. On the other hand, I do not understand the IP ban.
I have more than 1 account, that is true, but seriously, who doesn't? I use one to practice spar, and the other for holding a guild that I wouldn't trust a person but me.
This is illogical, and un-ethical.