Sorry, but the iEra community is, by far and away, the most bitchy and whiny community I've ever had the displeasure of witnessing - this coming from someone that browses League forums, which is infinitely harder to balance than a 2D iOS "shooter" that looks and plays like it was developed in 1980.
However, despite the younger target demographic, after reading this thread and sniffing around looking at staff-player interaction on EGo, I now feel like it's completely justified and the players are no longer at fault. If I had ever actually played this game, I sure as hell would be pissed off at the faulty administration and the way the higher-ups run the staff team like puppets. Staff in Graal has always been a spotty subject with claims of favoritism and questionable management, but this is just ridiculous.