It's actually 20k for a head and 10k for a body. I don't like the pricing either, but hey it's better than not being able to submit content. You're not really contributing content to the game unless you count people stealing the body and using it as contributing. I don't know why they're called personals since everyone can use them. Especially the shields and swords they just need to know the code. No one seems discouraged since so many people have various amounts of customs. I've been making and sending customs since the classic@graalonline system was intact. The new system is so much faster and doesn't take over a month so I'm happy. To be honest though I think heads should be 15k since they're something more players make than bodies.